BANKLARDA MIJOZLARGA XIZMAT KO‘RSATISH SIFATINI OSHIRISHNING UMUMIY YO‘LLARI
DOI:
https://doi.org/10.5281/zenodo.20373418Keywords:
customer service, banking system, service quality, digital technologies, mobile banking, employee qualifications, incentive system, modern approaches, service efficiency, bank competitivenessAbstract
This thesis scientifically analyzes general ways to improve the quality of customer service in banks. In modern economic conditions, increased competition between banks and increasing customer demand make improving the quality of service a pressing issue. Therefore, this thesis highlights the main factors and directions for improving the quality of banking services.References
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Bank xizmatlari va raqamli texnologiyalar – https://www.bb.uz/digitalbanking
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Employee Motivation in Banking – https://www.hbr.org/2020/05/motivating-employees 5. Mijozlarga xizmat sifatini oshirish bo‘yicha qo‘shimcha chora-tadbirlar https://lex.uz/docs
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